Frequently Asked Questions
What is your cancellation policy?
Due to COVID-19, we ask that you please stay at home if you are feeling unwell or have tested positive for COVID-19.
If you are unable to attend your craft experience: you may transfer your place to a friend or family member at no additional cost. Please email us at least 24 hours before the workshop with the name of the person attending in your place.
Alternatively, you may receive a full refund (minus an admin fee), or reschedule the date of your booking (subject to availability) if you let us know more than 21 days before the date of your experience. If you wish to cancel your booking between 14 and 21 days before the date of your experience, a 50% refund will be given. If you cancel your booking with less than 14 days notice, no refund will be granted.
If you have booked 3+ spaces for the same workshop: you may receive a full refund (minus an admin fee), or reschedule the date of your booking (subject to availability) if you let us know more than 28 days before the date of your experience. If you wish to cancel your booking between 21 and 28 days before the date of your experience, a 50% refund will be given. If you cancel your booking with less than 21 days notice, no refund will be granted.
Private group bookings are subject to the T&C’s agreed upon at the time of booking.
On rare occasions we may need to cancel a workshop due to unforeseen circumstances (extreme weather, illness, government restrictions etc.) or if there are insufficient participant numbers. In this case we will give as much notice as possible, and you will have the option to receive a full refund or transfer your booking to another available workshop on a different date. Please note we will not be held liable for any other costs or expenses that you may incur in the event of cancellation by us.
Who are the workshops suitable for & are they suitable for children?
All of our workshops are suitable for absolute beginners, and no previous experience is necessary. Workshops are best suited to adults and older teenagers (16+, accompanied by an adult), however family friendly options are available for private bookings upon request. Please do get in touch to discuss your needs & book a family friendly workshop.
Do you take private bookings?
Yes! We take private group bookings for groups of 6+ participants and offer workshops for hen parties, corporate groups etc. Private workshops must be arranged in advance, and are subject to availability, and maximum group sizes depend on the workshop type and your specific group requirements. Please do get in touch to discuss your needs & book a private workshop.
What do I need to bring?
As we all know, Ireland is known for having four seasons on one day! With that in mind, as our craft experiences all have an outdoor element, please dress appropriately (e.g. wear suncream, bring warm layers) and bring a waterproof jacket. Please bring a pair of wellies or boots in addition to normal footwear, for the nature trail/farm elements to the workshops, and we also recommend wearing long trousers and long sleeves to protect you from insect bites, nettle stings, ticks etc. Our cosy craft studio has a log-burning stove, snuggly blankets and we’ll give you plenty of hot drinks and cake so whatever the weather, you’ll be sure to enjoy your visit to the Irish countryside!
NB: All workshop materials are included in the cost of the workshop.
Are the workshops wheelchair accessible?
Our craft studio building and toilet are wheelchair accessible, however the workshops do consist of some outdoor elements in natural areas on uneven ground. The nature trail includes some slopes, and travels over small logs etc. and our nature trail and paths are not currently wheelchair accessible. However, workshops may be adapted to suit participants with additional physical needs and please do get in touch prior to booking to discuss your needs.
Can I bring my dog?
We do not allow other dogs on site, even if they are kept on a lead. We are a working farm with livestock etc., and for the safety of our animals and our workshop participants, we ask that you please leave your dogs at home.